One of the key topics I like to cover when talking to design students or our trade meetings is THE CLIENT EXPERIENCE. This is the unique way you pull each client through a design project, this is all about managing expectations, going above and beyond, and it is EVERYTHING to your business!
We talked with KBB (Kitchen & Bath Business) Magazine’s editor, Chelsea Butler on the KBB podcast about how we manage the Client Experience. Listen in as our Principal Designer, Rebecca Robinson talks about how we take our clients through our process and help them to have a great experience through their design projects. This is […]